Shipping will be paid for by the buyer in the amount agreed upon by WRIGHT at the time of purchase. If an item is damaged during shipping, WRIGHT will not be held responsible. All packages are shipped from Australia.
For shipping rates please go to shipping & terms.
*Local taxes and duties are not included.
A tracking number will be sent to you after the order has been dispatched via email.
All orders are set to despatch within 5 business days. The time may occasionally change due to unforeseen occurrences with order volumes.
Regarding returns and exchanges please direct your inquiry to firstname.lastname@example.org.
WRIGHT accepts returns if items follow the guidelines:
- All tags included in original packaging
- Items bought on sale can not be returned
Return items must be shipped within 14 days of original delivery.
Complaints may be sent to our support email@example.com. There is no guarantee of a resolution. Each case will be looked at individually. We aim to respond within 48 hours.
WRIGHT utilises PayPal as a payment method, ensuring a safe and optimal payment solution for our customers. The customer will be subject to their inherent terms and conditions in congestion with the terms and conditions of WRIGHT when purchasing a product.
CANCELLING OR AMENDING AN ORDER
An order may be cancelled up until the payment has been processed. Once the payment has been complete the order is being processed in our system and can not be cancelled. Once an order has been completed, we cannot change the shipping address – unless it is a simple adjustment to a spelling mistake.
WRIGHT regards your personal data and information with the utmost regard. Protection and confidentiality of personal information are ensured while utilising data for the best customer experience.